The Hotel Amenities Clients Really Want
There are certain amenities that consistently rate highly with travelers, and no matter what type of hotel or motel you manage, these must-haves can make or break your reviews and guest satisfaction. Here are a few must-have items that you definitely need to think about offering for your guests.
Guests expect to have high-speed internet service at the hotels and even at lower-cost motels, and offering Wi-Fi for free tends to rank as the most sought-after amenity that travelers really want. Many hotels and lodging establishments charge a daily or flat fee for Wi-Fi, but one recent study showcased the fact that less than 12% of travelers actually are willing to pay for the Wi-Fi. On the flip side, if you offer Free Wi-Fi and the hotel across the street does not, this could be the amenity that decides whether or not the guest chooses your establishment.
Quality television programming also is a huge bonus, so rather than opt for a cable service with limited channel selections, consider opting for a higher-end DirecTV service for your guests. Companies such as Integra Systems specialize in handling DirecTV for hotels. Integra can install high definition DirecTV in every guest room, as well as in common areas. This can provide as many as 128 channels for your guests to enjoy, and they definitely will appreciate this amenity, allowing them to keep up with sports, news, weather and all their favorite programming.
Another in-room amenity that typically gets high marks from guests is the simple addition of a small coffee maker. Most guests start their day off with either coffee or tea, and this allows them to have a quick cup of something hot as they prepare for the day without having to order room service, go downstairs for breakfast service or opt for a trip to a local coffee house. Bottled water, featuring your hotel logo, also is a great amenity to offer to guests, and it's these simple little touches that increase the value of an overnight stay at your hotel.
Another item which increases the value of a stay is the addition of some type of breakfast service. It can be as simple as pastries and fresh fruit and a few beverages or perhaps a buffet-style breakfast. Including this amenity in your rates also can be a huge factor for customers deciding between your hotel and a competitor. Adding small in-room guest refrigerators also earns high marks from guests, as it is nice for them to be able to store a few beverages or a small snack.
Obviously, freshly cleaned rooms and good customer service are always extremely important for any hotelier, but if you add some of the aforementioned extras for your guests, this truly can improve occupancy rates as well as your reviews. Each of these amenities is worth its weight in gold and will keep guests coming back again and again.
Guests expect to have high-speed internet service at the hotels and even at lower-cost motels, and offering Wi-Fi for free tends to rank as the most sought-after amenity that travelers really want. Many hotels and lodging establishments charge a daily or flat fee for Wi-Fi, but one recent study showcased the fact that less than 12% of travelers actually are willing to pay for the Wi-Fi. On the flip side, if you offer Free Wi-Fi and the hotel across the street does not, this could be the amenity that decides whether or not the guest chooses your establishment.
Quality television programming also is a huge bonus, so rather than opt for a cable service with limited channel selections, consider opting for a higher-end DirecTV service for your guests. Companies such as Integra Systems specialize in handling DirecTV for hotels. Integra can install high definition DirecTV in every guest room, as well as in common areas. This can provide as many as 128 channels for your guests to enjoy, and they definitely will appreciate this amenity, allowing them to keep up with sports, news, weather and all their favorite programming.
Another in-room amenity that typically gets high marks from guests is the simple addition of a small coffee maker. Most guests start their day off with either coffee or tea, and this allows them to have a quick cup of something hot as they prepare for the day without having to order room service, go downstairs for breakfast service or opt for a trip to a local coffee house. Bottled water, featuring your hotel logo, also is a great amenity to offer to guests, and it's these simple little touches that increase the value of an overnight stay at your hotel.
Another item which increases the value of a stay is the addition of some type of breakfast service. It can be as simple as pastries and fresh fruit and a few beverages or perhaps a buffet-style breakfast. Including this amenity in your rates also can be a huge factor for customers deciding between your hotel and a competitor. Adding small in-room guest refrigerators also earns high marks from guests, as it is nice for them to be able to store a few beverages or a small snack.
Obviously, freshly cleaned rooms and good customer service are always extremely important for any hotelier, but if you add some of the aforementioned extras for your guests, this truly can improve occupancy rates as well as your reviews. Each of these amenities is worth its weight in gold and will keep guests coming back again and again.
About the Author:
Jansen Wilhelmsen enjoys blogging reviews on the commercial DirecTV dealers. For more details about direct TV business services or to find a local directv dealer, please visit the Integra Systems website today.