Corporate Document Scanning: The New Approach To Archiving

By Loris F. Anders


Transactions and other business processes require a paper trail. This is part of the law, and is also necessary for bookkeeping or tax purposes. In the past, this would have entailed the use and disposal of vast amounts of paper. However, the modern trend is to optimize office performance through the use of corporate document scanning, electronic document archiving and document cloud solutions.

In a paperless office, administration is faster and easier. Paper copies of documents sometimes get damaged or inadvertently consigned to the dustbin. This does not happen if they are stored and backed up on computer equipment. Also, dealing with and sending documentation takes less time electronically. On-screen copies are of a higher quality than the paper versions, because they don't have to go through printers.

A document cloud, or online storage system, makes it possible to store records on the internet, off the physical business premises and in electronic form. This is a very remote form of backing up the files and is not subject to some risks usually associated with physical copies (in any form), such as theft, damage or loss. A simple DIY method of cloud storage is to e-mail important files to yourself or to a storage e-mail address.

Attention to detail is imperative in corporate documentation. Paperwork of a legal nature needs to be entirely accurate, and remain so even if it is sent to other people. Printing and faxing sometimes make this difficult. The quality of a company's documents has an impact on its reputation, so electronic systems guarantee a favorable impression.

Another area of administration that has an effect on the experience of customers is record-keeping. Customers become aggravated if their records are not available or are not in good order. However, this is a frequent experience in paper-based operations. Electronic archives, on the other hand, may retain tens of thousands of records, yet they can be logged into and analysed in mere seconds. They do not require entire rooms for their storage, either. It is part of a sound corporate image to handle the administrative questions raised by customers fast and in a comprehensive fashion.

The expense of a paper-based operation is partially eliminated by the introduction of paperless office techniques. Expenditure on stationery is reduced or almost entirely absent. Electronic systems also give workers more options in the processing and design of documentation, leading to easier branding and a more professional customer experience.

Modern businesses should consider switching to a paperless environment. Besides the money that is saved in this way, customer satisfaction is increased and staff spend less time on paperwork and correspondence. Paperless offices represent the business model of the future, and it is better to adopt this strategy sooner rather than later, as it becomes harder to interact with customers and suppliers who already have.




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